Comments on: I Love Calling Tech Support

By: Corrina

Corrina — Fri, 13 Jun 2008 21:12:59 +0000

Humanismo Ateo - Yes, I think they were singing about someone else. LOL - Thank you for commenting!

By: Humanismo Ateo

Humanismo Ateo — Fri, 13 Jun 2008 11:19:20 +0000

“Help me Rhonda” Beach Boys used to sing, probably talking about a different Rhonda…

Humanismo Ateo’s last blog post..¡No eches tripa! ¡Reúnete!

By: Corrina

Corrina — Wed, 11 Jun 2008 20:22:17 +0000

Drowsey - When I call tech support for one of my computers, I almost ALWAYS get someone in another country, with an accent so severe I can’t understand them, and who always tells me their name is something bright white like Billy. I can also tell that they are reading scripts b/c when I interject with a technical question, or to tell them something technical that I’ve tried- I throw them completely off and they fluster.

Whenever they send me the “how was your experience?” email, I always write KEEP TECH SUPPORT IN THE U.S. in the comment box. I don’t know if you’ve ever seen the Foamy cartoon that I posted a while back about Tech Support but it is DEAD on what we go through! LOL

Marvin - Ya know? I have been thinking of a career in something nerdy since my brian seems to be wired that way. I just don’t know how to get there, since I’ve been in the service industry for almost 20 years. Working in bars/restaurants is my comfy place. lol

When I was at the AT&T store buying my CrackBerry, the sales guy started talking to me about cell phones as if I’d never used one before. He quickly realized that I knew WAY more about them than he did. He said I should work at Radio Shack or something. LOL… The only thing is that most people trust men in that capacity more so than women. I must admit, my desire for a male tech suport person shamed me, but I’ve yet to get a woman who could help me.

Natural - I know! I lost 2 hours of my life so that “Rhonda” could be on her computer looking at the SAME EXACT troubleshooting pages that the online tech support person gave ME the link to. I’m not kidding… She was reading it off of her computer screen and I immediately recognized it because I’d already read it all myself! SO ridiculous.

By: Natural

Natural — Wed, 11 Jun 2008 12:18:36 +0000

what a freaking waste of time tech support is. they need tech support for their tech support.

i rather hang upside down by my toes off a cliff than call tech support. sometimes web support works well, but if you have to talk to a human, it’s painful.

Natural’s last blog post..Some Like It Hot

By: Marvin the Martian

Marvin the Martian — Tue, 10 Jun 2008 04:24:36 +0000

Have you considered joining AT&T’s help desk? You could teach THEM a thing or three. You would be good at it, seriously.

Marvin the Martian’s last blog post..THIS is German engineering? part 3

By: DrowseyMonkey

DrowseyMonkey — Tue, 10 Jun 2008 00:17:05 +0000

LOL … oh yes, I hate alllllll those places. My phone company has out-sourced their customer service and tech support to India. Which would be fine if I lived in India, but I live in Canada. Talk about pulling out my hair. Can anyone say ’serious language barrier’.

Anyway, hang in there, hope it all works out.

Hey…did you change your layout again or did I just clean my glasses really well?
DrowseyMonkey’s last blog post..Ever Google Yourself?

By: Corrina

Corrina — Mon, 09 Jun 2008 23:22:03 +0000

I just posted a screen shot of our twitters. lol